Monday, February 6, 2012

Gallup Management Journal

Contents Copyright Gallup, Inc. All rights reserved. Subscription may be required.

Strengths-Based Development Monday, February 6, 2012 Strengths-Based Development
Does Setting Major Development Goals Work? Thursday, November 3, 2011 When it comes to their own development, there's something irresistibly appealing to leaders about setting stretch goals. But they rarely work. Realistic objectives, while less exciting, are more effective and lasting.
Making Strengths-Based Development Work Thursday, August 4, 2011 Effective implementation and support are vital to a strengths-based development program's success. Here's how managers and employees can ensure that their workgroup -- and their organization -- will benefit and improve performance.
The Secret of Higher Performance Tuesday, May 3, 2011 Gallup discovered that organizations with engaged employees outperform those with less engaged employees. And workers who use their strengths in their job outperform those who don't. But what happens when companies nurture engagement and strengths simultaneously?
Employee Engagement Monday, February 6, 2012 Employee Engagement
What Matters Most to Banking Customers Thursday, January 26, 2012 Only 15% of Americans have confidence in the U.S. banking system, according to Gallup research. This marks an all-time low. Here's how banks can start to rebuild trust.
Boosting Engagement at Stryker Thursday, January 5, 2012 Average levels of employee engagement aren't good enough for this company, as one New Jersey plant discovered. Here's how a fast-moving manager changed the plant's culture in less than a year.
The Business of Good Friends Wednesday, December 21, 2011 News flash: Your team's chats around the water cooler aren't necessarily time wasters. Gallup research shows that socializing is good for your employees' wellbeing -- and your company's performance.
Customer Engagement Monday, February 6, 2012 Customer Engagement
What Matters Most to Banking Customers Thursday, January 26, 2012 Only 15% of Americans have confidence in the U.S. banking system, according to Gallup research. This marks an all-time low. Here's how banks can start to rebuild trust.
Fixing Customers' Confidence in Banks Tuesday, January 10, 2012 In the wake of the financial crisis and Occupy Wall Street, the public's confidence in banks has hit record lows. The situation is dangerous but fixable, says Gallup's chief economist.
Boosting Worried Customers' Confidence Tuesday, November 8, 2011 With consumers fearing a double-dip recession and U.S. economic confidence alarmingly low, leading-edge companies have found a timely and creative way to win customers: improve their wellbeing.
Individual Performance Monday, February 6, 2012 Individual Performance
The Impact of Unconscious Communication Thursday, September 3, 2009 Our unconscious gestures and expressions affect business, says MIT Professor Alex Pentland. In this interview, he describes what "honest signals" are, how they work, why they can't be controlled, and how these involuntary signals change our perceptions of risk, reward, and trust.
The Value of Personal Branding Thursday, July 23, 2009 Self-branded people are of tremendous value to all kinds of organizations, according to a marketing expert. Indeed, he argues that constructing your personal brand may be the best thing you can do for your workplace and for yourself -- especially now.
It’s Time to Brand Yourself Thursday, July 9, 2009 Now is as good a time as any to be thinking about your personal brand identity. With so many people worrying about their real market value and millions looking for work, having a strong personal brand has become an urgent priority.
Organizational Performance Monday, February 6, 2012 Organizational Performance
Weak Economy, Strong Bank Thursday, March 11, 2010 In the past year alone, more than 100 American banks have been taken over by the FDIC. But not WSFS, a regional, 41-office financial services company. In fact, while other banks are selling off assets, WSFS is gaining market share. Here's how.
When Campbell Was in the Soup Thursday, March 4, 2010 In his effort to turn around a wounded yet iconic brand, Campbell Soup CEO Douglas Conant had to assuage Wall Street's impatience, push an unpopular program through a resistant workforce, and tackle other daunting challenges. Here's how he turned problems into successes.
Saving Campbell Soup Company Thursday, February 11, 2010 Early last decade, Campbell Soup was struggling. Its stock price was down, and the company wasn't meeting earnings expectations. That's when CEO Douglas Conant stepped in. Here's how he turned around an iconic brand -- first by winning the trust of his employees.
Performance Management Monday, February 6, 2012 Performance Management
Why Work-Life Balance Isn't Balanced Thursday, February 2, 2012 Helping employees achieve balance between work and life sounds very good, even benevolent, in theory. But in practice, it has limitations. Focusing on employee wellbeing actually makes more sense.
What China's Rise Really Means Thursday, January 19, 2012 If current trends continue, China's GDP will surpass the United States' in the coming decades. "When and if that happens, America loses," says Gallup's chairman. "China may dominate the world."
The Cost of Caregiving to the U.S. Economy Thursday, December 1, 2011 Many working Americans care for an elderly or disabled family member or friend. These employees are forced to miss an average of 6.6 days per year. How can businesses help?
Leadership Monday, February 6, 2012 Leadership
What China's Rise Really Means Thursday, January 19, 2012 If current trends continue, China's GDP will surpass the United States' in the coming decades. "When and if that happens, America loses," says Gallup's chairman. "China may dominate the world."
High-Energy Workplaces Can Save America Wednesday, December 14, 2011 The United States won't see a surge in entrepreneurship, economic growth, and job creation until the country doubles the number of its engaged employees, says Gallup's chairman.
Why Entrepreneurs Matter More Than Innovators Tuesday, November 22, 2011 In the race to create good jobs, leaders pay too much attention to innovation and too little to cultivating talented entrepreneurs. They've got it backward, says Gallup's chairman.
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