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Strengths-Based Development Strengths-Based Development

Driving Engagement by Focusing on Strengths Thursday, November 12, 2009 Too many managers focus on fixing people’s weaknesses -- or worse, they simply ignore employees altogether. This doesn’t boost performance. But Gallup has found that if your manager focuses on your strengths, your chances of being actively disengaged at work are only 1 in 100.

The Talent to "Go It Alone" Wednesday, September 7, 2005 Bestselling author and Internet visionary Bruce Judson has some straightforward advice for entrepreneurs, as well as enterprising managers and employees within larger companies: Leverage breakthroughs in technology. And, most importantly, do what you do best.

The Limits of Employee Training Wednesday, January 12, 2005 Learning programs alone don't engage employees, reports a Gallup survey of workers in Singapore, where participation in training is on the decline.

Employee Engagement Employee Engagement

Collaborating Means Communicating Thursday, January 21, 2010 Most collaborators, even many of the best, do not realize the role communication plays in creating a powerful partnership. Every time two counterparts talk, their relationship is altered. What goes on beneath the surface is more important than the information exchanged.

Despite the Downturn, Employees Remain Engaged Thursday, January 14, 2010 Despite the tumult in the U.S. economy, employee engagement has remained relatively stable. But there are important signals managers shouldn’t miss. Here are some suggestions for keeping employees energized amid ongoing uncertainty.

Do-It-Yourself Engagement Tuesday, January 12, 2010 Fraser Longden, head of talent and engagement for the parent company of home improvement powerhouse B&Q, knows how to engage the disengaged. In this interview, he discusses what lessons should be learned in the aftermath of the economic downturn.

Customer Engagement Customer Engagement

Is Anybody Listening? Thursday, February 4, 2010 In this era of tweets, Facebook, and buzz tracking, the evidence is clear: Consumers and companies want to hear from each other. But many marketers are missing a golden opportunity to have an engaging and profitable dialogue with their customers.

Does Corporate Social Responsibility Matter? Thursday, January 28, 2010 Many companies identify with social causes hoping to make an emotional connection with customers. Drawing on a decade of Gallup research, a marketing expert examines whether affiliating with pro-social causes really does have an impact and delivers business results.

Engaging Patients in a Global Market Thursday, December 17, 2009 It used to be that people who wanted the best healthcare -- and who could afford it -- booked flights to Europe or the United States. They don’t have to anymore. Geography is no longer relevant when excellent care is globally available -- but engagement is.

Individual Performance Individual Performance

The Twelfth Element of Great Managing Wednesday, April 9, 2008 When Gallup analyzed high-performing workgroups to understand what drives their success, one of the dozen elements that emerged as most important was the statement “This last year, I have had opportunities at work to learn and grow.” Decades of research reveals that employees give more of themselves when they feel a sense of progress rather than feeling stagnant, according to the authors of 12: The Elements of Great Managing.

The Eleventh Element of Great Managing Wednesday, March 12, 2008 This element is measured by the statement “In the last six months, someone at work has talked to me about my progress.” Some people think a performance review will suffice. But it’s not nearly enough, write the authors of 12: The Elements of Great Managing.

The Tenth Element of Great Managing Wednesday, February 13, 2008 Measured by the statement "I have a best friend at work," this element has proven to be incredibly controversial to executives. But those business leaders who think friendships are none of their business don’t understand human nature, according to the authors of 12: The Elements of Great Managing.

Organizational Performance Organizational Performance

Do-It-Yourself Engagement Tuesday, January 12, 2010 Fraser Longden, head of talent and engagement for the parent company of home improvement powerhouse B&Q, knows how to engage the disengaged. In this interview, he discusses what lessons should be learned in the aftermath of the economic downturn.

Engaging a Remote Sales Force Thursday, August 6, 2009 Salespeople in the field have the same need to emotionally attach to their workplace as other workers do, and the best companies know how to engage them regardless of how difficult it might be. Hindustan Unilever Limited in India is one of those companies.

Help Wanted in India Wednesday, July 9, 2008 With net sales of $6 billion in 2007 and with enough might and fame to attract knowledge workers, Stryker is a prominent company worldwide. Yet even this highly successful global business faced major hurdles in hiring talented software developers and engineers in India.

Performance Management Thursday, January 28, 2010 Performance Management

Collaborating Means Communicating Thursday, January 21, 2010 Most collaborators, even many of the best, do not realize the role communication plays in creating a powerful partnership. Every time two counterparts talk, their relationship is altered. What goes on beneath the surface is more important than the information exchanged.

A Challenge for Collaborators: Acceptance Wednesday, December 2, 2009 In effective partnerships, collaborators focus on each other’s strengths, not weaknesses; accept each other as they are; and are understanding of one another’s mistakes. This is all easier said than done, of course, note the authors of the new book Power of 2: How to Make the Most of Your Partnerships at Work and in Life.

Whom Do You Trust? Thursday, October 29, 2009 In a good collaboration, 58% of partners strongly agree that they trust each other. Trust is indeed essential in partnerships, as every partner needs to be able to depend on his counterpart for the collaboration to achieve excellence, say the authors of Power of 2.

Leadership Thursday, January 28, 2010 Leadership

Collaborating Means Communicating Thursday, January 21, 2010 Most collaborators, even many of the best, do not realize the role communication plays in creating a powerful partnership. Every time two counterparts talk, their relationship is altered. What goes on beneath the surface is more important than the information exchanged.

The Economy: Real or Illusory? Thursday, December 10, 2009 To survive financially right now, businesses need to build a “fortress balance sheet,” says Gallup’s chief economist. Moreover, he cautions: Be wary of Wall Street as a measure of the economy -- it has become decoupled from Main Street and isn’t a reliable barometer.

A Challenge for Collaborators: Acceptance Wednesday, December 2, 2009 In effective partnerships, collaborators focus on each other’s strengths, not weaknesses; accept each other as they are; and are understanding of one another’s mistakes. This is all easier said than done, of course, note the authors of the new book Power of 2: How to Make the Most of Your Partnerships at Work and in Life.

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